SECURE SHOPPING

When you input a credit card number on the Rhino Shopping Cart Payment Information Page, the credit card number is encoded in 40-bit SSL (Secure Sockets Layer) encryption. This 40-bit SSL encryption is the most practical for use when balancing the needs of both security and quick processing speed. Bank Of America processes all of the Rhino credit card orders. When customer transactions are transferred between Rhino and Bank of America, 128-bit SET (Secure Electronic Transaction) encryption is used. This is the highest level of encryption currently available for e-commerce. Using 40-bit SSL encryption on the Rhino Payment Information Page allows orders to be processed in an average of about 30 seconds. If Rhino were to use 128-bit encryption of this page, order processing would take about four times as long, or an average of about two minutes. Accordingly, Rhino has decided to utilize the highest practical level of encryption appropriate for each step of the process.

PRODUCT SATISFACTION

If, for any reason, you are unsatisfied with your Rhino purchase you may return it to Rhino for a replacement, exchange, or refund (restrictions may apply). Please contact Rhino Customer Service for full details via any of the following methods:

Email: drrhino@rhino.com
Phone: (800) 546-3670
Snail Mail:
Rhino New Media
Attn. Mac Dunlop
3400 W. Olive Ave. 5th Floor
Burbank, CA 91505

BETTER BUSINESS BUREAU APPROVED

Rhino currently carries a satisfactory rating with the Better Business Bureau. For more information concerning the Better Business Bureau, please visit their website at http://www.bbbsouthland.org/.

Questions About Your Order:

Customer Service
rhinorecords
@theStore24.com
or call: (888) 440-4232

Questions About Products:

Dr. Rhino
drrhino@rhino.com

Technical Problems with The Rhino Site:

Webmaster
webmaster@rhino.com

You can also leave a message in the Rhino voicemail box by calling:
1-800-546-3670